Shipping Policy
We’re committed to getting your order to you quickly and safely. Please review our shipping policy below for full details.
1. Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your package has been shipped.
2. Shipping Rates & Delivery Times
We offer multiple shipping options at checkout. Estimated delivery times begin after your order has been shipped:
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard (Domestic) | 5–8 business days | Free on orders over $50 |
| Express (Domestic) | 2–4 business days | Calculated at checkout |
| International Standard | 7–15 business days | Calculated at checkout |
Note: Delivery times may vary based on your location and carrier delays.
3. Shipping Locations
We currently ship to most countries worldwide. If your country is not available at checkout, please contact us at [your email] and we’ll do our best to assist you.
4. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can track your shipment through the link provided or by logging into your account.
5. Customs & Import Taxes
International customers are responsible for any customs duties, import taxes, or fees imposed by their local government. We are not liable for delays caused by customs processing.
6. Shipping Delays
We are not responsible for delays caused by:
Weather conditions
Postal service interruptions
Customs clearance
Incorrect shipping addresses entered by the customer
If your order is delayed beyond the expected timeframe, please reach out and we’ll help track it down.
7. Address Changes & Delivery Issues
Please double-check your shipping address before confirming your order. If you notice an error after placing your order, contact us as soon as possible at [your email].
We cannot guarantee changes once the package has been processed or shipped.
8. Lost or Stolen Packages
If your tracking shows “Delivered” but you haven’t received your package, please:
Check with neighbors or household members
Wait 24 hours in case of carrier delays
Contact us for further assistance
We are not responsible for lost or stolen packages confirmed as delivered, but we’ll do our best to assist in resolving the issue.
Need Help?
If you have any questions about your shipment, email us at [your email]. We’re happy to help!